When it comes to choosing a reliable and energy efficient boiler, two brands often come to mind: Ideal and Baxi. Both manufacturers offer a range of boiler models, each with its unique features and benefits. This article will provide a comprehensive comparison and boilers reviews of Ideal and Baxi boilers, focusing on the key factors that matter most to homeowners, such as performance, reliability, and customer satisfaction.
The History Behind Ideal Heating Boiler
It is known in the boiler world that Ideal Heating is a cheaper brand than more expensive brands like Vaillant and Worcester Bosch. However, their boilers are still dependable and efficient. Ideal Heating has been giving its customers the best boilers reviews for around 100 years since it was founded in 1906. Ideal says they are still the leader in the heating market for homes and businesses.
“Leading the industry in setting new standards and challenging technological boundaries.”
They say they are still committed to the ideas that led to their creation: new ideas, good quality, and good value.
Ideal Heating’s mission is to deliver reliable, innovative products at fair rates and achieve all of this while simultaneously providing exceptional customer service.
Performance
Ideal boilers are known for their great performance and energy economy, with many types having high-efficiency condensing technology.
Reliability
Ideal boilers are generally stable, with a low rate of breakdowns and flaws.
Customer Satisfaction
Ideal boilers reviews earn good customer reviews, with users praising their ease of use, quiet operation, and efficient Heating.
The History Behind Baxi / Potterton / Main
Richard Baxendale, the founder of the Baxendale Company, began his trip in 1866 in Preston, Lancashire.
The BDR Thermea Group has been around since 2009 and includes Baxi Heating. People in the UK can buy Heating and hot water systems from Baxi Heating. These companies make well-known and trusted brands.
Potterton Commercial is the oldest brand; it has been around since 1850. Thomas Potterton opened Potterton Commercial in Balham, London. He put in the first gas boiler in the world in 1902.
People in the business have come to trust the brand name since then, and after 100 years, it is still the leader in commercial boilers reviews technology. Remember that Baxi Heating now owns both Potterton and Main boilers.
Now, let’s see what customers say about each boiler brand.
Performance
Baxi boilers deliver reliable and consistent performance, with many models featuring advanced technology for improved energy efficiency.
Reliability
Baxi boilers are popular for reliability, with a smaller percentage of breakdowns and faults, as opposed to some other brands.
Customer Satisfaction
The ratings for Baxi boilers from customers are mixed, with some appreciating the boilers for their performance and ease of use, while others criticise the low level of customer support and reliability.
Comprison and Boilers Reviews
To help you make an informed decision, we’ve compared Ideal and Baxi boilers based on key factors:
Price
Ideal boilers tend to be more affordable than Baxi boilers, making them a popular choice for budget-conscious homeowners.
Ease of Installation
Both brands make boilers that are simple to install, with clear directions and controls that are easy to use.
Energy Efficiency
High-efficiency condenser technology is built into both Ideal and Baxi boilers. This helps to lower energy use and heating bills.
Customer Service
Customers have mostly good things to say about Ideal boilers, but customers have mixed things to say about Baxi boilers, with some saying that customer service was bad.
Brand |
Ideal |
Baxi |
| Overall Brand Score | 69% | 71% |
| Reliability | 5 stars | 4 stars |
| Customer Score | 4 stars | 4 stars |
| Engineer Recommendation | 3 stars | 4 stars |
| Outputs | 30,35 | 28,33 |
| ERP rating | A(89.6%) | A(89.1%) |
| Size(HxWxD in mm) | 700x395x278 | 700x390x295 |
| Flow rate(litres/min) | 9.9 | 9.8 |
| Noise level output(dB) | 48 | 51 |
Ideal Trustpilot
Ideal has gained 10.2k reviews on Trustpilot, with 4.8 out of 5 stars.
Over 95% of Ideal’s reviews are above. This presents that Ideal’s customers are not only happy with their boilers reviews, however also with the expert and aftercare provided.
What some Ideal customers said:
“Excellent Service. I am very happy with Ideal. Easy to book a Service, (however the first appointment was rescheduled due to a Service expert not being available). The young engineer called early morning to give a two hour window but arrived at the beginning of this time. The boiler is well taken care of, and I’m looking forward to next year’s work with Ideal”.
“Excellent service, very pleased as ever with Ideal. The expert was great, very polite, shorter, and work done efficiently”.
Baxi Trustpilot
Stay in mind that Potterton and Main boilers have been taken over by Baxi. Baxi has over 33.5k boilers reviews and 4.5 stars out of 5. However, 79% of Baxi’s reviews on Trustpilot are ‘outstanding’; Baxi also has 14% below reviews, showing some serious issues with the brand.
Customers have caught up on the bad customer aftercare from the brand, laying reviews:
“Good service, but a pity it was only carried out after a number of last cancellations and running excuses.”
Combi boilers by Ideal and Baxi
Ideal combi ranges
- Logic Max
- Logic Plus
- Vogue Max
- Vogue GEN2
Take a look at Ideal Combi boilers.
Baxi combi ranges
- 200
- 400
- 600
- 800
- Duo-tec
- Platinum
- Platinum+
Get a Brand-new Combi Boiler with the Government Free Boiler Scheme
Eligible low-income households can apply for a free boiler grant and replace their old, inefficient, non-condensing boilers with new, energy-saving models. Don’t miss out on this opportunity to reduce your energy bills with a government free boiler scheme.
Conclusion
When comparing Ideal vs. Baxi boilers, both brands offer reliable and efficient heating solutions. Ideal boilers tend to be more affordable. And receive positive customer reviews, while Baxi boilers offer a longer warranty. And generally reliable performance. Finally, determining between Ideal and Baxi boilers will rely on your personal preferences and needs, such as your budget, the size of your home, and how much Heating you need.
You could read boilers reviews and compare the pros and cons of different types from both brands to make sure you make the right choice. This information will help you choose a boiler that meets your needs and will work well for many years.
